Service that blows your mind

I once stayed in a hotel / resort in Ubud region of Bali. It was by far the most amazing service I've ever had in a long time. I'm waxing lyrical of this resort for a real good reason, I'll tell you why:

- The moment you arrived, the staff came out and greeted you with the trademark Balinese smile and the hands in front of chest gesture (namaste). First impression does count.
- It helped that the reception area is open-air. The lobby is adorned with nice soft sofa coach and a simple wooden desk for the receptionist. No grand entrance or impressive chandelier (nothing against these - it's just different)
- The staff sat you down, served you a nice cool glass of juice and walked you through every single thing you should know about your stay. Probably it's their protocol to tell the guests about their facilities and all. They're ready to answer every single question that you may have or address whatever needs that may arise.
The manager himself came out and talked to you.
- If you asked for it, they will give you the villa with the best view (it's really amazing) overlooking the Oos River. Directly across the river from the villa you can see the beautiful paddy fields which images you often find in guide books.
- Staff that is available any time of the day to cater to your needs. They're just a simple phone call away. Actually I found a roach in the bathroom but I guess with a place built among trees and plants, it's inevitable these smart creatures will find their way in sometimes. The service attendant came immediately armed with broom and dustpan and smiled apologetically as he left.

This is more on the resort facilities itself:
- Serene and tranquil villa - with CD player, magazines, private veranda, private pool, open concept bathroom the size of two bedrooms in my house, with huge stone marble bathtub. Magnificent.
- Wonderful selection of Indonesian and Balinese cakes for tea time. Aaah~ The manager and the owner came by to ask us how we're enjoying the stay so far. Quite attentive.
- A library of books and CDs that you can borrow during the course of your stay.

I suppose their planning is meticulous down to details of room arrangement, selection of breakfast and cakes, and most importantly, great staff training. Suppose all the hotels in the world can match this, it would be ideal.

I highly recommend staying in Komaneka Tanggayuda in Ubud the next time you go on vacation to Bali.